I Forgot My Password. How Do I Log In?
If you’ve forgotten your password, you can reset it using the Forgot Password option on the login page.
Reset Your Password
- Go to VirgilHR Login Page.
- Click Forgot Password on the login screen.
- Enter your registered email address and click Continue.
- Check your inbox for a password reset email.
- Open the email and click the Reset Password link.
Create a new password, ensuring it meets security requirements:
- At least 8 characters
- 1 uppercase letter
- 1 lowercase letter
- 1 numeric digit
- 1 special character
- Click Set New Password to confirm your new credentials.

Troubleshooting & Additional Help
Didn’t receive a password reset email?
- Check your spam/junk folder.
- Ensure you entered the correct registered email address.
Password reset link not working?
- Try copying and pasting the reset link into your browser.
- If the link has expired, request a new password reset email.
-
Still unable to log in? Contact the Support Team for help.
Related Articles
How Do I Change My Password?
Keeping your account secure is important. You can update your password anytime from the Security Information section in your profile settings. Follow the steps below to change your password. Changing Your Password Click on the Profile icon in the ...
How Do I Transfer Account Ownership?
If you need to transfer account ownership to another team member, you can do so in the Manage Your Team section. This process ensures that the new owner has full control over the account. How to Transfer Account Ownership Click on the Profile icon in ...
How Do I Access My Tasks?
The Task List in VirgilHR helps you track upcoming, completed, and overdue tasks. Tasks can be manually created by you or your team, or they may be automatically generated by the system when linked to a legal update or other detected compliance ...
Report a Technical Issue
If you're experiencing a technical issue with VirgilHR, you can report it directly through the Product Support section within the VirgilHR Member Portal, or you can submit a ticket to the Support Team here. How to Report a Technical Issue within ...
What Are the Different User Roles and Permissions on the Portal?
VirgilHR provides role-based access control to ensure users have the appropriate permissions based on their responsibilities. Roles & Permissions Overview ? Owner The account owner who has full administrative control. Only the Owner can manage ...