How Many Times Can I Contact an Expert?

How Many Times Can I Contact an Expert?

How Many Times Can I Contact an Expert?

The number of times you can contact an expert depends on your plan’s monthly limit.

  • You can submit queries until your monthly limit is reached.
  • Once you reach the limit, you can purchase additional expert contacts at $25 per query.
  • Query limits reset every month, and unused queries do not carry over.

📌 Your specific limit is determined by your subscription plan.


Checking Your Query Limit

To check your available queries:

  1. Go to the My Queries tab in the left-side navigation menu.
  2. At the top of the page, you will see your query usage displayed in the format X/Y available queries:
    • X = Number of queries you have used.
    • Y = Total queries available for the month.
  3. This information is located next to the + New Query button.
📌 For example, if it shows 0/1 available queries, it means you have 1 query available and none have been used yet. If it shows 1/1 available queries, it means you have used your 1 query for the month.



Troubleshooting & Additional Help

  • Reached your query limit? You can purchase additional queries for $25 per contact.
  • Not seeing your limit? Ensure you have an active subscription with expert queries included.
  • Need further assistance? Contact Support Team for technical issues.